Dated - April 5, 2013
Please be advised that there has been a significant Videoconference System Upgrade in the VC suite of the Royal College of Surgeons in Ireland.
While this should not impact on users, it may cause problems with older VC systems at sites other than the RCSI, being unable to utilise the H.231 protocol for Graphic (Laptop) Sharing capability,
E.G. When presentations cannot be seen due to the age or incorrect set up of the of the receiving equipment at the remote site(s).
This will be noticed as your system being unable to view the presentation.
Should this problem arise, please contact the Media Services department on 4022170 and we will advise on how best to circumnavigate this situation.
With regards,
Oliver O’Flanagan
Senior Technician