Overview
The aims of this highly practical half-day course are to provide participants with the skills and tools required to build personal confidence in their abilities to run a meeting.
Aims
During the sessions, participants will learn how to:
- Ensure meetings and minutes meet the needs of the organisation and its stakeholders
- Understand the role and responsibilities of the chair and minute-taker
- Prepare effectively for a meeting / create an effective agenda
- Manage a meeting to ensure objectives are achieved
Course content
Part One – Introduction
Best practice: Defining a good meeting
Defining the roles and responsibilities of chair and minute-taker
Characterising the relationship between the chair and the minute-taker
Part Two – Managing Meetings
Preparation
Differences between internal and external meetings
Creating and managing an effective agenda
Time management techniques
Ensuring objectives are met/ keeping meetings on track
Liaising with the minute-taker
Learning to summarise in meetings
Stamping out waffling and repetition
Using additional reports/ documents in the best way
Managing people: encouraging participation/ dealing with personality types etc.
Managing conference calls
Ensuring the minute-taker delivers the minutes required (e.g. level of detail, formality of language)
Awareness of FoI and its implications (e.g. content, records management)
Offering clear instructions on the completion of meetings
Tips for reviewing the final version of minutes
Target Audience: All staff.
Duration: 3.5 hours
All courses are bookable on the Upcoming Courses page.
3 CPD credits awarded. Please contact staff_l&d@rcsi.com if you need a certificate of attendance.